Skypace is a logistics company with its own platform for managing international cargo transportation by ocean and inland freight, serving global shippers and operated by Skypace logistics teams worldwide. The platform is used in daily operations by over 600 cargo shippers from more than 250 organizations in over 20 countries, across North America, the European Union, Southeast Asia, and the Middle East.
The platform supports shipment planning and management, document handling, process workflows, an accounting module, organization and permission management, and system-driven operational coordination.
About the role
It is a remote contract role responsible for shaping the end-to-end product experience across Skypace’s logistics platform. This role involves leading design initiatives, defining design direction, and creating user-centered solutions that support complex workflows for shippers, carriers, and logistics partners. Day-to-day work includes conducting and synthesizing user research, translating insights into product requirements, and producing wireframes, user flows, and high-fidelity designs. The person in this role will collaborate closely with product management, engineering, and business stakeholders to align platform features with user needs and business goals.
The product is used in live logistics operations, so your interfaces must help users understand status, trust the data, and take the next action with confidence.
Must have experience in a product company focusing on B2B products.
What matters in this role
This role requires experience building SaaS products with clear thinking about process steps, state changes, data accuracy, and user actions. The product is used in live logistics operations, so the interface must help users make decisions, update information, and move work forward with awareness of multiple data sets and their status.
Skypace’s system has been recognized by large shippers and smaller buyers for its simplicity, business model, and data accuracy. The designer in this role is expected to build on this and bring clarity and lightness to a complex domain.
You must be able to articulate and defend your design decisions clearly to product managers and engineers. We value plain, direct language because it reduces ambiguity in both work and hiring.
We build interfaces that show only the data needed at a given moment. We do not want dashboards overloaded with information that is irrelevant for the current step or module. The platform is not a separate SaaS product we sell as software; it lives inside a logistics service company. This means we design based on first-hand pain of our own staff, customers, and partners, and on a large set of user experiences and expectations we have collected over the past five years.
We focus users on what matters now and what will matter later. Building this platform means creating a digital environment where people take actions with high confidence in data accuracy and monetary outcomes. The backend, integrations, and business workflows already solve real market problems. The designer’s work is to continuously assemble interfaces that reflect this logic and are appreciated by customers.
Additional details & system overview
The platform has two main user groups:
The system is built around the shipment as the main working object. Users plan shipments, manage transportation, upload and review documents, follow workflow steps, work with accounting data, and act on system updates inside one product.
What you will work on
1. Shipment planning and pricing
This module helps users start a shipment. It combines route planning, schedule selection, cargo input, service selection, and pricing in one workflow. Skypace publicly presents live schedules, commodity inputs, value-added services, and instant quote options based on carrier contracts and inland tariffs.
You will design calendars, route and schedule views, comparison tables, structured forms, analytics panels, and pricing screens. Users need to understand available options, timing, route details, cargo requirements, and cost before continuing.
2. Shipment management for ocean and inland freight transportation
This module supports the shipment after the initial plan is selected. It covers shipment records, shipment detail pages, process steps, transport status, changes to the shipment, and the overall flow from booking to delivery.
You will design shipment lists, detail pages, process steps, status handling, and edit flows for changes that happen after a shipment has been created. The goal is a consistent workflow that allows many use cases to be automated in decision-making and in sending signals to stakeholders.
3. Documents and add-on services
This module supports document handling and connected services for shipping and clearance processes. Users access, upload, review, exchange, and track documents linked to a shipment.
You will design document lists, data exchange workflows between counterparts, document detail pages, document statuses, and the links between shipment data and required paperwork.
4. Multi-user workflow
This module supports work around the shipment after it has been created. Several users work on the same shipment from different sides of the process, in different countries and time zones. We are building a network of supply chain stakeholders inside the platform so we can aggregate data and enhance workflows with analytics that reflect performance.
You will design views that show status updates, required actions, ownership of the next step, and the order in which work moves across people. The interface should make it clear what needs to be done, by whom, and at what point in the process.
5. Accounting
This module shows transportation cost, quoted and billed amounts, invoice-related data, and payment-related states. It gives users a working view of the financial side of the shipment.
You will design invoice tables, audit screens, and accounting action screens. The interface should make it easy to check amounts, understand mismatches, and follow the next accounting step.
6. Organization structure, user roles, and permissions
This module covers how organizations, departments, users, roles, and access rules are managed inside the platform. In enterprise software, roles and permissions design is a core UX problem because it defines who can see what, who can do what, and how access follows real organizational responsibility.
You will design interfaces for organization setup, user management, department structure, role assignment, and access control. This includes defining which users can see which modules, which actions are available to them, and how commercial, operational, and legal parts of the platform change depending on role and organization structure.
7. System navigator and workflow engine outputs
This module turns system data into user action. It brings together tracking updates, workflow signals, document states, accounting changes, and other system outputs in one operational view.
You will design timelines, task lists, status panels, alerts, and notification rules that help users understand what changed, what requires attention, who needs to act, and what should happen next. The goal is to make system-generated information usable for fast and clear decision-making.
What we are looking for
Compensation
$7,000 – $10,000 USD per month (gross), depending on experience, location, and scope. This is a full-ownership role: compensation reflects that you lead design across the entire platform.
Hiring process
